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FAQ

DO I NEED TO SIGN A WAIVER BEFORE MY FIRST LESSON?

Yes!  Forms will be available at the pool.  Please come at least 5 minutes before your first lesson to sign the waiver.

WHAT SHOULD I BRING TO EACH LESSON?

*swimsuit 
*towel
*goggles (We have some to borrow if you don't have your own.)
*swim diaper (for children under 3 or not toilet trained)

WHAT IF I NEED TO CANCEL OR RESCHEDULE A LESSON?

To cancel or reschedule, please do so at least 10 hours before your appointment.  To do so, visit the My Bookings section of the website.  Here you will be able to see your lessons and be able to cancel or reschedule them.

DO WE RECOMMEND PARENTS STAY OR LEAVE DURING LESSONS?

If possible, we recommend parents stay.  Parents can take pictures or videos of their students and help encourage students.   We welcome other children who may not be swimming, but they need to stay out of the pool until it is their turn.  It is also the parent's responsibility to watch their children who are not swimming.

WHAT SHOULD I EXPECT AT EACH LESSON?

Many lessons are back to back, so make sure you arrive a few minutes early to take full advantage of your child's swim time. Instructors will initially discuss with the parent or child (depending on their age) what the child's level of experience is.  After assessing where the child is, the instructor will individualize the lesson for the child, helping them progress as quickly and safely as the child is comfortable with.

WHERE DO I PARK?

Parking will be available on the East side of the house and in front of the grass along the street.  Our instructors will be parking on the West side of the house.  Please do not park in front of neighboring houses.

WILL THE GNATS BE BAD DURING MAY LESSONS?

We have contracted with the Mosquito Squad to help eliminate as many of these pesky insects as possible.

WHAT KIND OF POOL ARE THE LESSONS HELD AT?

We have a brand new pool that is just being installed.  It is an inground heated pool.  It will also be a saltwater pool.

WILL MORE LESSONS BE ADDED TO YOUR WEBSITE?

YES! We are currently booking out to July 15th, but will eventually have bookings open for the rest of July and the first couple weeks in August.

FAQ: FAQ
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